Returns & Refunds
We want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.
Return Period
You have 30 days from the date of delivery to return your item(s) for a refund or exchange.
Return Conditions
To be eligible for a return, items must be:
- Unused and in the same condition that you received them
- In the original packaging
- Accompanied by proof of purchase
How to Return
To initiate a return, please contact us at Rume.clothingltd@gmail.com with your order number and reason for return. We'll provide you with return instructions and a return shipping label if applicable.
Refunds
Once we receive your return, we'll inspect the item(s) and process your refund within 5-7 business days. The refund will be issued to your original payment method.
Exchanges
If you need to exchange an item for a different size or color, please contact us and we'll be happy to assist you.
Questions?
If you have any questions about our returns policy, please don't hesitate to contact us.